PolluxSupport & contact
A real person behind the product.
Pollux is developed by Luke Varpins in Queensland, Australia. The iPhone app is being prepared for public release; it is not yet available through a public App Store download.
Our contact addresses use polluxmarkets.com. Previous polluxperspective.com addresses remain available during the transition.
App help and general contact
Privacy and personal data
Data, sources and licensing
Account emails and recovery
Useful before you contact us
I have a verification or password-reset problem
Open the latest account email on the iPhone where Pollux is installed. If the link has expired, request a new one in the app. Tell support what happened, but never send your password, a code or the full reset link.
A price or event looks old
Check its observation time, market session, release status and source. Refreshing the page does not mean the publisher has issued a newer value. Include the reading name and displayed time when reporting an issue.
How do I delete my app account?
The development app includes account deletion in its account settings. Use that flow for your app account. Contact privacy support if you cannot access it; do not send identity documents by ordinary email. Final deletion and retention guidance will be published before public release.
Can I buy Pollux Pro?
Not yet. Subscriptions and the first Pro briefing experience are being prepared and tested. No final price or public purchase is available.
When reporting a problem
Include the screen name, app version, iPhone model and steps that led to the problem. Remove personal details from screenshots. We do not need passwords, payment details or API keys.